We’re sorry to hear something hasn’t gone as expected and we really want to put it right. Please share a few details below to help us understand what’s happened.
Once you’ve submitted your form, our customer care team will be in touch within 2 working days to confirm we’ve received your complaint. We’ll then aim to resolve things as quickly as possible, keeping you updated along the way.
If you’d prefer to speak to someone, you can call us on 0333 003 4999 (option 2) .
