Form cover
Page 1 of 2

Claims Feedback

We value your time and would love to hear about your recent claims experience. Every response helps us learn and continue improving the service we provide.

How easy was it to raise your claim?

How easy was it to raise your claim?
Very difficultVery easy

How satisfied were you with the communication before the engineer arrived?

How satisfied were you with the communication before the engineer arrived?
Very unsatisfiedVery satisfied

How would you rate the engineer's punctuality and professionalism?

How would you rate the engineer's punctuality and professionalism?
LowestHighest

How would you rate the quality of the engineer's work?

How would you rate the quality of the engineer's work?
LowestHighest

Overall, how satisfied are you with your claims experience?

Overall, how satisfied are you with your claims experience?
Very unsatisfiedVery satisfied

Do you have any comments or suggestions to help us improve?